Consumer Access to Health Care Records and Complaint Information
In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, El Caminito Counseling and Consulting, PLLC provides the following information to assist current and former clients with:
Requesting access to health care records
Contacting the state licensing authority
Filing a consumer complaint
How to Request Your Health Care Records
In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105 current and former clients may request copies of their counseling and mental health records maintained by El Caminito Counseling and Consulting, PLLC.
Records must be submitted by using the El Caminito Counseling and Consulting’s, PLLC Request of Client Records form which you can request from your therapist.
Requests may be submitted via email to guadalupe@elcaminitocounseling.com
Licensing Authority Information
El Caminito Counseling and Consulting, PLLC is regulated by the Texas Behavioral Health Executive Council, the licensing authority for Licensed Professional Counselors in the state of Texas.
Questions regarding licensure or professional regulation may be submitted through the Counsel’s website: https://bhec.texas.gov/contact-us/
When submitting an inquiry, select Licensed Professional Counselor as the license type.
Filing a Consumer Complaint
Clients or members of the public who wish to file a consumer complaint may do so through the Texas Office of the Attorney General Consumer Protection Division.
Complaints may be submitted online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
When submitting a complaint please include any relevant dates, names, and supporting documentation.
Questions Regarding House Bill 4224
If you have questions about the bill, please submit them via the Council's Contact Us (https://bhec.texas.gov/contact-us/) webpage.